FAQs

What makes KOBO ice cream different?

We craft every batch with care using natural, local ingredients and family-rooted recipes. It’s not just ice cream—it’s heritage in every scoop.

Do you have dairy-free or vegan options?

Yes! We offer rotating dairy-free and vegan flavours made with high-quality plant-based ingredients. Just ask in-store or check our flavours page.

Where are you located?

You can find us at 2541 Main Street, Vancouver, BC. We’re open daily from 12 PM – 10 PM. Get directions →

Where do your ingredients come from?

At KOBO Ice Cream, we take pride in sourcing all of our ingredients locally from approved and reputable suppliers. Each supplier is carefully selected to ensure they meet strict food safety and quality standards.

Our receiving process follows clear food safety protocols, including:

· Quality Assurance: All incoming ingredients are inspected upon delivery to ensure they meet our high standards before entering our kitchen.

· Approved Suppliers Only: We work exclusively with vendors who are verified and meet regulatory compliance requirements.

· Local Sourcing: Wherever possible, we prioritize local farms and producers to support our community and ensure freshness.

Do you offer catering or events?

Not at the moment—but we’re working on it! At KOBO Ice Cream, we love the idea of being part of your celebrations, and we’re currently developing options for catering and special events. Stay tuned—sweet things are coming soon!

Is your packaging environmentally friendly?

Yes. Sustainability matters to us, so our packaging is compostable or recyclable wherever possible.